Financial Intermediary

Lancet Laboratories is committed to providing excellent customer service and excellence dedicated to the Independent Financial Intermediary.

Please see below for an overview of our Financial Intermediary services:

  • Maximum 48 hours turnaround time for routine test results once the sample is received at the laboratory
  • 24 hour 7 days a week insurance dedicated call centre
  • Lancet’s dedicated query box for all insurance enquiries (including adding tests on existing bloods)
  • Professional fully staffed helpdesk for all insurance troubleshooting and month end cut off
  • Electronic SMS and email notification for financial intermediaries to track client testing
  • Extensive pharmacy footprint available at Clicks, Dis-Chem and Pick ‘n Pay testing facilities
  • National travelling nurse services
  • Lancet prides itself on diagnostic excellence and strives to provide results of the highest accuracy and precision
  • Crucial service excellence that helps insurance houses and underwriting to grant risk cover for clients.
NEW BUSINESS CUT-OFF DATES 2013
Insurance House Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ABSA Life 24 22 24 21 24 23 24 24 25 24 24 18
ALTRISK & HOLLARD 27 24 30 26 25 29 27 31 28 26 30 21
DISCOVERY LIFE 25 25 25 25 25 25 25 25 25 25 25 TBC
FMI 31 29 30 30 31 29 31 31 28 31 30 TBC
Liberty Life 20 24 23 20 25 22 20 24 21 26 23 15
METROPOLITAN 27 24 23 20 25 22 27 24 21 19 16 14
MOMENTUM 26 27 28 25 29 27 26 29 27 25 28 13
Old Mutual 31 29 30 30 31 29 31 31 28 31 30 31
PPS 31 29 30 30 31 29 31 31 28 31 30 31
SANLAM Life 20 17 23 20 18 22 20 17 21 19 16 14

To learn more about our great services, please contact: insurance@lancet.co.za or +27 11 2427234

Travelling Nurse

Lancet Laboratories operates in most provinces throughout South Africa, including Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga and North West. Outside Lancet’s operational zones, we direct clients to other reputable laboratories and pathology services

LANCET shall receive requests for services on the dedicated e-mail address between the hours of 9h00 and 16h00 on business days only. LANCET shall respond within 48 hours (during the hours of 9h00 and 16h00) on or after the first business day after receipt of such request.

        Locate your nearest Lancet Laboratory South African National Accreditation Team
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